Shipping policy

Here at the Pentley Park we always aim to offer the very best in customer service in everything we do, this includes posting the products purchased on our site. We use the best service possible to ensure your items are delivered to you safely and soundly.

In order to do so we use the safe and secure services of Royal Mail for both national and international postage. 

The following charges apply:

UK Mainland:

- Standard Delivery Royal Mail 1st Class (2-4 Working Days) - Free

- Royal Mail Tracked 24 - order value under £30 (1-2 Business Days) - £4.00

- Royal Mail Tracked 24 - order value £30 and over(1-2 Business Days) - Free

 

UK Non Mainland/ UK Channel Islands (Jersey and Guernsey) and Europe: 

*Currently not shipping to Europe through our website HOWEVER orders are available via our Etsy here

 

World Zone 1: North America (Excluding USA) South America, China, Indonesia, Malaysia, Philippines, Singapore, Taiwan and Thailand

- Standard International Shipping (3-17 business days) - £3.00

- Express Delivery - Tracked (5-10 business days) - £9.00

 

United States:

- Standard International Shipping (3-17 business days) - £.3.00

- Express Delivery - Tracked (5-10 business days) - £9.00

 

 *We are not responsible for any items lost that are sent using any un-tracked services, however we will try our best to resolve the issue to the best of our ability. Orders to international countries may take longer due to delays with customs and import procedures.